Agenda item

7.1

James Henderson, Director of Policy, Performance and Communication, gave a presentation providing an overview of Council performance in respect of the period Quarter 2 2015/16.  Also in attendance for this item was Andi Walshaw, Performance and Research Manager.

7.2

Mr Henderson reported on the new Performance Management Framework, Key Performance Indicators and performance review in respect of the 5 key Council Priorities – In-Touch Organisation, Better Health And Wellbeing, Tackling Inequalities, Strong Economy and Thriving Neighbourhoods and Communities. 

7.3

Members of the Committee raised questions and the following responses were provided:-

·                Whilst there was a considerable amount of detailed data in terms of the Workforce Opinion Survey, a lot of it was not available at the meeting, therefore further details would be circulated to members of the Committee.

·                It was not possible to be certain about the reasons for the decline in the average score for the statement ‘The work I do is valued’ in the Workforce Opinion Survey. However, it was noted that the Director of Resources was leading a piece of work around employee engagement and organisational values, with the aim of helping to improve the score for this statement. 

·                More detailed information on the reasons for sickness absence would be made available. Stress and mental health issues were now the largest causes for staff absenteeism in the Council. 

·                The targets in respect of better health and wellbeing were measured by using a sample of responses from a national adult social care user survey.  It was noted that the information did not provide officers with the reasons as to why the users had responded as they had. 

7.4

RESOLVED: That the Committee:-

(a)       notes the contents of the presentation now provided, together with the information now reported and the responses to the questions raised;

(b)       thanks James Henderson and Andi Walshaw for attending the meeting and responding to the questions raised; and

(c)        requests (i) the Director of Policy, Performance and Communications to circulate the information requested, and which was not available at the meeting, to members of the Committee and (ii) that arrangements be made for the Committee to undertake a more in-depth scrutiny exercise, focussing on the In-Touch Organisation and Tackling Inequalities aspects specifically.