Agenda item

Urgent Care Review

Report of Brian Hughes, NHS Sheffield CCG.

Minutes:

6.1

The Committee received a report from Brian Hughes, Director of Commissioning, NHS Sheffield Clinical Commissioning Group (CCG), outlining a new approach to the review of urgent care by identifying the key problems and issues in urgent care services in the City, which were raised in 2018 and necessitated that a different approach to the proposals was made.

 

 

6.2

Also present for this item were Kate Gleave, Rachel Dillon and Lucy Ettridge, NHS Sheffield CCG.

 

 

6.3

Brian Hughes introduced the report and stated that since this was brought before the Committee in October, 2018, no decisions have been taken on how to deliver urgent care within the city and that the CCG was going back to basics when consulting with its partners and the public.  The report was supported by a presentation given by Kate Gleave, which informed the Committee on the new approach and current position of the Review, and the work undertaken so far to determine the key problems and issues which needed to be addressed.  She referred to workshops that had been carried out with public and partners and the plan to engage with groups not engaged with in the first consultation. This included engaging with  community groups; staff working in the urgent care services; students; individual GPs; the homeless; people with substance misuse problems; insitu surveys with patients in the walk in centre, minor injuries unit and A&E, and also through surveys carried out on social media.

 

 

6.4

Members made various comments and asked a number of questions, to which responses were provided as follows:-

 

 

 

·                     The outcome of the previous consultation has not affected the approach towards the consultation, but lessons have been learnt and the focus is, and has always been, on getting it right for the people of Sheffield.

 

 

 

·                     The first phase of the new approach, which commenced in December, 2018, is to gather as much information from partners and the public and it is hoped that this will be completed by the end of March, which should then determine the focus of the work going forward, but there is no definite timescale for the review to be completed.

 

 

 

·                     The previous approach was cost neutral, as will be the new approach.  It is not about saving money, but making the best use of the money available.

 

 

 

·                     The focus has to be on what are the most important issues in terms of services, patient journeys, advice and treatment of both mental and physical health and prioritise the top five issues.

 

 

 

·                     There is a lot of work being carried out regarding prevention, helping to manage conditions, this review is to lead on urgent care and will link with the prevention work.

 

 

 

·                     The CCG has created a group consisting of representatives from different groups of the population across Sheffield to reflect on the feedback received, the group is made up of members of Healthwatch, Councillors and local political groups, not just health champions.

 

 

 

·                     It was hoped that members of the public and staff complete the online survey or contact NHS Sheffield CCG to voice their views and provide details of what services they use and why, to give a better understanding of who uses urgent care services in the city. The results of this survey would be brought back to the Committee in June/July this year.

 

 

6.5

RESOLVED: That the Committee:-

 

 

 

(a)       thanks those attending for their contribution to the meeting; and

 

 

 

(b)       notes the contents of the report and presentation, and the Member and officer comments.

 

Supporting documents: