Agenda item

Continuing Healthcare

Presentation by NHS Sheffield CCG, Healthwatch and Sheffield City Council.

Minutes:

7.1

The Committee received a presentation given by Mandy Philbin (Chief Nurse, Sheffield Clinical Commissioning Group (CCG), Margaret Kilner (Chief Officer, Healthwatch) and Phil Holmes (Director of Adult Social Care, Sheffield City Council) regarding Sheffield’s Continuing Healthcare (CHC) Collaborative Service Development.

 

 

7.2

Mandy Philbin stated that she had addressed the Committee, some five or six months ago, to explain what CHC was.  She said that some of the issues around CHC were still ongoing, but that they have listened to what the public have had to say and carried out work around patient engagement.  She made reference to the focus on the CHC assessment process and expressed the concerns raised and the opportunity through the CHC Service Development Plan, to design a single health and social care CHC assessment to help individuals and their families.  Mandy Philbin referred to two listening sessions that had been held at Birch Avenue and Woodland View Care Homes, a dedicated Voluntary, Community and Faith Sector Health and Wellbeing Forum and a small focus group for people who have experienced the assessment process themselves or have supported someone through the process.  She then outlined the five key areas to be developed to improve and lead to better care. 

 

 

7.3

Members made various comments and asked a number of questions, to which responses were provided as follows:-

 

 

 

·                     An integrated approach by Social Workers and Healthcare Professionals to deliver a high quality service to meet the needs of those who need it, was essential.  The workforce was the biggest asset and improved joint working arrangements would put individuals at the centre of the care they required.

 

 

 

·                     Budgetary savings can be achieved by services working together, more efficiently, by reducing duplication and removing barriers to better care.

 

 

 

·                     The Assessment process adhered to the national framework and was hitting its targets by being fully compliant, and whilst   the needs of those already in the system were understood, a lot of work was still be to done to inform people about the services and help that was available to them.

 

 

 

·                     The key priorities for this year for continuing healthcare was workforce development; pool-funding through joint commissioning and better use of digital technology to improve services.  The CCG would continue to listen to what people have to say, respond to and try to understand what they are saying.

 

 

 

·                     Frontline staff have the right values and are aware of what is needed to provide the best service possible, but the system needs to change to achieve this.  Service improvement was difficult as there was resistance to change so a lot of work was still needed to be done.

 

 

7.4

RESOLVED: That the Committee:-

 

 

 

(a)       thanks Mandy Philbin (Chief Nurse, Sheffield Clinical Commissioning Group (CCG), Margaret Kilner (Chief Officer, Healthwatch) and Phil Holmes (Director of Adult Social Care, Sheffield City Council) for their contribution to the meeting; and

 

 

 

(b)       notes the contents of the presentation made and the responses to questions.

 

Supporting documents: