Minutes:
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6.1 |
Following the presentation, Members of the Committee broke out into breakout groups with Officers and members of the public. They were asked to consider the following: |
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6.2 |
The Regulator of Social Housing is seeking views on the revised consumer standards. Within the consumer standards, there are several recommendations below where we would like to get your views:
1. Engagement with tenants – Landlords must take tenants views into account. 2. Information about landlord services – Landlords must provide information so tenants can access services. 3. Performance information – Landlords must collect and provide performance information.
Question: With the above in mind, how can landlords improve on this and what ideas do you have? |
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6.3 |
Following the breakout session, the Chair (Councillor Mary Lea) explained that the discussions had been captured and would be passed back to the Housing Service. |