Decision details

Response to DLUHC Consultation on the Competence and Conduct Standard for Social Housing Staff

Decision status: Recommendations Approved



This report seeks approval from the Housing Policy Committee to submit a response to the government consultation on a draft Competence and Conduct Standard for social housing staff.


The government is consulting on its proposals to introduce a new, regulatory standard relating to the competence and conduct of social housing staff. This standard will require senior managers and executives to have, or be working towards, a relevant qualification. It will ensure that staff have up-to-date skills, knowledge, and experience, and that they exhibit the right behaviours to deliver a high quality, professional service and treat residents with respect.




RESOLVED UNANIMOUSLY: That the Housing Policy Committee:-


1.     provides feedback on the draft response attached at Appendix A; and


2.     approves the consultation response for submission to Government with the addition of a request that the Government ensures that it meets the full cost of the staff development required as a result of the proposals.




Reasons for Decision




There are several financial and resource implications arising from the proposed implementation of a Competence and Conduct Standard for social housing. It is important for the Council to highlight these implications to government as part of this consultation.




Alternatives Considered and Rejected




The alternative option is not to provide a response to the consultation. However, on this occasion, given that there are implications for the Council, the recommendation is that a response is submitted.


Publication date: 28/03/2024

Date of decision: 21/03/2024

Decided at meeting: 21/03/2024 - Housing Policy Committee

Accompanying Documents: