Decision details

10.1

The committee considered a report of the Executive Director Neighbourhood Services providing an overview of housing and repairs performance for a range of services within its remit. The report covered the period up to quarter 1 2024/25 (April – June 2024). A detailed appendix report was included with comparative data against other landlords where available and regulatory performance. The report enabled the Committee to understand and comment on the performance delivery of housing and repairs services to both tenants and citizens.

10.2

RESOLVED UNANIMOUSLY: That the Housing Policy Committee:-

1.    Notes the performance report update provided for quarter 1 2024/25 (April – June 2024)

2.    Formally notes its thanks to all members of staff who have contributed to the improvements in performance across the service.

10.3

Reasons for Decision

10.3.1

The Housing Policy Committee has delegated authority to monitor the

performance of Housing and Repairs services to ensure that:

• The service is delivering for tenants, and that tenant satisfaction in

closely monitored

• Limited resources are maximised due to budgetary pressures

• The Council is delivering on corporate priorities

Performance information is shared with external organisations such as the

Regulator of Social Housing and the Housing Ombudsman for scrutiny.

10.4

Alternatives Considered and Rejected

10.4.1

The Housing Policy Committee has delegated responsibility for the regular

monitoring of data including performance and financial information, and

the performance monitoring of Housing (public sector, private sector, and

related functions) services. Therefore, no alternative options to the

production of this report have been considered.