Agenda item

Healthwatch Update

Verbal Update

Minutes:

8.1

Lucy Davies from Healthwatch Sheffield attended the meeting and gave the update.

 

8.2

A survey had been carried out and 570 responses had been gathered online and via paper copies.  The survey showed there was continued confusion regarding the messages being published, and a continuing impact on mental health.

 

8.3

Concerns raised included ability to access dental care, which was a national concern, the move to digital consultations was also of concern as not everyone could access the technology needed.

 

8.4

Praise was given to frontline social care staff, but there were concerns around paid direct services and restrictions around care home visitation.

 

8.5

Challenges included contacting those with whom only informal contact had been made prior to Covid-19.  E.g. those who had previously attended drop-in centres etc.  How do we contact those that we haven’t heard from?

 

8.6

The Chair noted the difficulties and that it was important to reflect on how contact could be made.

 

8.7

 AGREED that the Healthwatch Sheffield Update be noted.