Agenda item

Annual Housing Ombudsman Complaints Report 2020/21

Report of the Director of HR and Customer Services / Director of Legal and Governance

Minutes:

9.1

The Committee received a report of the Director of HR and Customer Services and the Director of Legal and Governance.

 

9.2

The Housing Ombudsman had now issued annual Landlord performance reports for 2020-21 but had only done so for those landlords that had 5 or more cases determined during 2020-21. For all Landlords with less than 5 determinations they had issued basic decision data in a table. This was highlighted in the report.

 

9.3

RESOLVED: The Audit & Standards Committee noted the limited information published by the Housing Ombudsman in respect of Sheffield City Council for the 2020-21 period.

 

 

Supporting documents: