Agenda item

8.1

The Director of Housing and Neighbourhood Services introduced the item which provided the Committee with an overview of housing performance for a range of services within the remit of the Committee. The report covered the period up to quarter 4 (January – March) of 2022/2023. The first part of the report provided an analysis of the performance, setting this within both the national and local context in which services are delivered. More detailed appendices were included with comparative data against other landlords and regulatory performance. The report allows the Committee to understand and comment on the performance delivery of housing services to both tenants and citizens. A presentation was also shown on screen and referred to.

8.2

RESOLVED: That the Housing Policy Committee:-

1.     Notes the Performance Report update provided for up to quarter 4 of 2022/2023

2.     Highlights any issues of concern that they may wish to discuss in future performance reports

8.3

Reasons for Decision

8.3.1

The Housing Policy Committee has delegated authority to monitor the performance of Housing services to ensure that:

·       The service is delivering for tenants, and that tenant satisfaction in closely monitored

·       Limited resources are maximised due to budgetary pressures

·       The Council is delivering on corporate priorities

·       Performance information is shared with external organisations such as the Regulator of Social Housing and the Housing Ombudsman for scrutiny

8.4

Alternatives Considered and Rejected

8.4.1

No other options were considered. The Housing Policy Committee has delegated responsibility for the regular monitoring of data including performance and financial information, and the performance monitoring of Housing (public sector, private sector, and related functions) services. Therefore, no alternative options to the production of this report have been considered.

9.1

The Director of Housing and Neighbourhood Services introduced the item which provided the Committee with an overview of housing performance for a range of services within the remit of the Committee. The report covered the period up to quarter 4 (January – March) of 2022/2023. The first part of the report provided an analysis of the performance, setting this within both the national and local context in which services are delivered. More detailed appendices were included with comparative data against other landlords and regulatory performance. The report allows the Committee to understand and comment on the performance delivery of housing services to both tenants and citizens. A presentation was also shown on screen and referred to.

9.2

RESOLVED: That the Housing Policy Committee:-

1.     Notes the Performance Report update provided for up to quarter 4 of 2022/2023

2.     Highlights any issues of concern that they may wish to discuss in future performance reports

9.3

Reasons for Decision

9.3.1

The Housing Policy Committee has delegated authority to monitor the performance of Housing services to ensure that:

·       The service is delivering for tenants, and that tenant satisfaction in closely monitored

·       Limited resources are maximised due to budgetary pressures

·       The Council is delivering on corporate priorities

·       Performance information is shared with external organisations such as the Regulator of Social Housing and the Housing Ombudsman for scrutiny

9.4

Alternatives Considered and Rejected

9.4.1

No other options were considered. The Housing Policy Committee has delegated responsibility for the regular monitoring of data including performance and financial information, and the performance monitoring of Housing (public sector, private sector, and related functions) services. Therefore, no alternative options to the production of this report have been considered.