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9.1
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The Chief Operating officer submitted a
report seeking approval
for the refreshed Council Performance & Outcomes Framework
2024-28,as a companion to the new Council Plan, replacing the
process and measures put in place to support the 2022/2023
Corporate Delivery Plan.
The
Council Plan approval decision requested that officers prepare a
new Outcomes Framework to support monitoring of performance against
the Council Plan in early 2024. To
allow continued transparency and assurance for Strategy and
Resources Policy Committee on performance against the
organisation’s priorities through a refreshed set of Outcome
Measures that reflect the intent of each priority in the Council
Plan.
To ensure that Strategy and
Resources Policy Committee can continue to contribute to the
Performance System and drive improvement in the organisation. The
new Performance Framework provides a system that promotes
a culture of
performance and delivery,
a model for assurance and a golden thread that
shows how all levels of the organisation can measurably contribute
to the success of the Council
Plan.
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9.2
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RESOLVED UNANIMOUSLY: That Strategy and
Resources Policy Committee:-
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(a) agrees the
Performance & Outcomes Framework as a companion to the new
Council Plan, as set out in Appendix 1;
(b) agrees the
Outcomes Framework as the way to understand measurable progress
against each priority in the Council Plan, as set out in Appendix
2; and
(c) agrees to
continue to receive quarterly and annual reports* that provide an
overview of performance against the Outcome measures, describing
performance challenges, interventions taken, and the results of
changes made. Annually review measures in the context of progress.
(*It is
recognised that given the increased frequency, breadth and ambition of performance
reporting. Future governance reviews
may identity a more suitable Committee or sub-committee to consider
the quarterly performance reports).
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9.3
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Reasons for Decision
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9.3.1
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The Performance
& Outcomes Framework will underpin how we measure progress and
monitor impact of the Council Plan. It is aligned to our four-year
Medium Term Financial Strategy and the outcomes will increasingly
become the focus for our budget, Directorate and Service Plans over
the coming year.
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9.3.2
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The Council has a systematic process and a robust corporate
performance management framework to track
progress.
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9.3.3
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Directly responds to the LGA peer review recommendations around
performance management and alignment with council strategic
priorities.
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9.3.4
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To ensure that Strategy and Resources Policy Committee
contributes to the performance management process and drives
improvement across the organisation.
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9.3.5
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Provides mandate for officers to proceed with implementing the
full framework, including baseline and target setting for the
selected outcomes measures and development of reporting
infrastructure.
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9.4
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Alternatives Considered and
Rejected
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9.4.1
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Do nothing – rejected – as set out in the Strategic
Framework 2023/24, we are committed to developing and agreeing a
medium-term plan for the council that sets out what we want to
achieve for the city in the coming years and how we will contribute
to the City Goals. The Council Plan is part of our Policy Framework
and a critical step in our continued development as an
organisation, connecting the ambitions and priorities of the
administration to our Medium-Term Financial Strategy, workforce
plans, Council Performance Framework, and Directorate Plans. It
also ensures that we deliver on one of the key recommendations of
the LGA Corporate Peer Challenge, further demonstrating our
strategic development and maturity as an
organisation.
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9.4.2
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Extend the Corporate Delivery Plan performance arrangements
– rejected – the Corporate Delivery Plan has provided
vital stability and focus for the organisation over the last year,
building on the One Year Plan, and bringing clear focus onto
a number of key challenges that citizens
wanted to see improve. However, the Corporate Delivery Plan was
deliberately short term and as recommended by the LGA Peer Team, it
is important to bring medium-term focus for the Council so that
citizens, staff and partners understand
our priorities and ambitions.
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