Agenda item

4.1

A verbal update was given by Judy Robinson who highlighted the following:

• Stand out themes from recent feedback to Healthwatch from health and care service users had been: difficulty using online systems to access GP services, barriers to accessing mental health services often caused by lack of flexibility and concern over what alternative support would be offered following the end of the “Changing Futures” Programme.
• Saalik Youth Project- #SpeakUp project report “Understanding how young Pakistani Muslim People experience health services in Sheffield”. A particular issue raised was young people often having to interpret for older relatives in circumstances which were not appropriate, due to the lack of an arranged interpreter.
• What Matters to Me? Children and young people’s art project.
• Report on People’s Experiences of Palliative and End of Life Care

4.2

In response, Greg Fell, Director of Public Health, advised that the “Changing Futures” programme had delivered as expected. “Cliff edge” issues were in the process of being resolved and this needed to be communicated with end users.  James Sutherland stated that a community mental health transformation was underway with the aim of making treatment more local and flexible.  Work was also being done on communications with Laura Crookes from Healthwatch.

4.3

RESOLVED: That the Sheffield Health and Wellbeing Board notes the Healthwatch update.