Agenda item

2024/25 Quarter 2 Performance Monitoring

Report of the Executive Director – Neighbourhood Services

Decision:

9.1

The committee considered a report of the Executive Director Neighbourhood Services providing an overview of housing and repairs performance for a range of services within its remit. The report covered the period up to quarter 2 2024/25 (July – September 2024).

 

A detailed appendix report was included with comparative data against other landlords where available and regulatory performance. The report enabled the Committee to understand and comment on the performance delivery of housing and repairs services to both tenants and citizens.

 

 

9.2

RESOLVED UNANIMOUSLY: That the Housing Policy Committee:-

 

1.    Notes the performance report update provided for quarter 2 2024/25 (July - September 2024)

2.    Notes any issues of concern that they wish to receive focussed analysis on in future performance reports.

 

 

9.3

Reasons for Decision

9.3.1

The Housing Policy Committee has delegated authority to monitor the

performance of Housing and Repairs services to ensure that:

       The service is delivering for tenants, and that tenant satisfaction in

closely monitored

       Limited resources are maximised due to budgetary pressures

       The Council is delivering on corporate priorities

  • Performance information is shared with external organisations such as the

Regulator of Social Housing and the Housing Ombudsman for scrutiny.

 

 

 

 

9.4

Alternatives Considered and Rejected

9.4.1

The Housing Policy Committee has delegated responsibility for the regular

monitoring of data including performance and financial information, and

the performance monitoring of Housing (public sector, private sector, and

related functions) services. Therefore, no alternative options to the

production of this report have been considered.

 

 

 

Minutes:

38.1.1

The committee considered a report of the Executive Director Neighbourhood Services providing an overview of housing and repairs performance for a range of services within its remit. The report covered the period up to quarter 2 2024/25 (July – September 2024).

 

A detailed appendix report was included with comparative data against other landlords where available and regulatory performance. The report enabled the Committee to understand and comment on the performance delivery of housing and repairs services to both tenants and citizens.

 

 

38.1.2

The Executive Director of Neighbourhood Services offered to host a workshop on how Sheffield City Council’s performance compares with its peers, what the comparators are, what the targets will be for next year and how it breaks down by ward or other areas.

 

 

 

38.2

RESOLVED UNANIMOUSLY: That the Housing Policy Committee:-

 

1.    Notes the performance report update provided for quarter 2 2024/25 (July - September 2024)

2.    Notes any issues of concern that they wish to receive focussed analysis on in future performance reports.

 

 

38.3

Reasons for Decision

38.3.1

The Housing Policy Committee has delegated authority to monitor the

performance of Housing and Repairs services to ensure that:

       The service is delivering for tenants, and that tenant satisfaction in

closely monitored

       Limited resources are maximised due to budgetary pressures

       The Council is delivering on corporate priorities

  • Performance information is shared with external organisations such as the

Regulator of Social Housing and the Housing Ombudsman for scrutiny.

 

 

 

 

38.4

Alternatives Considered and Rejected

38.4.1

The Housing Policy Committee has delegated responsibility for the regular

monitoring of data including performance and financial information, and

the performance monitoring of Housing (public sector, private sector, and

related functions) services. Therefore, no alternative options to the

production of this report have been considered.

 

 

 

Supporting documents: