Issue details

Procurement of Vehicle Telematics and Job Scheduling

The Place Portfolio currently use the software as an all-in-line solution to provide the following functionality:


  • Customer Relationship Management (CRM)
  • Job Scheduling
  • Customer job bookings
  • Mobile Working
  • Telematics (Vehicle tracking and monitoring)


The purpose of this report is to seek authority to procure a new contract as the current contract ends 31.03.2022


Approval is sought to contract via the Crown Commercial Services framework Vehicle Telematics Hardware and Software Solutions RM6143 and seek delegated authority to award the contract.


The current commercial arrangements terminate on 31.03.2022 therefore a new contract is required to ensure continuity of service delivery.


Decision type: Key

Reason Key: Expenditure/savings > £500,000;

Decision status: Recommendations Approved

Notice of proposed decision first published: 20/01/2022

This decision will be taken under urgency procedures.

Reason for urgency:
The current contract expired at the end of April 2022 potentially leaving the council without vehicle telematics necessary to monitor driver location driving behaviour (e.g. speeding, breaking, safety) and other critical work regulation of work in services.

Contract award needs to occur immediately after the decision, failure to implement promptly would cause difficulties to the Council; it is in the interests of the Council and consistent with the Council’s fiduciary and legal obligations to deal with the matter expeditiously.

Scrutiny Committee: Overview and Scrutiny Management Committee;

Department: Place

Contact: Jessica Kavanagh Email:

Date agenda documents available: 10/05/22