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Issue details

Call Off Contract - Core Infrastructure Managed Service

The purpose of this report is to seek approval for a new 3-year contract, with the option to extend by 1 year (3+1), with an estimated value £1,460,000 over 4 years for the Core Infrastructure Managed Service, which shall include the following Services:


·       Managed Cloud Service, including:

o   Cloud Consumption

o   Managed Azure Site Recovery Service

o   Managed Azure Backup

o   Managed Detection & Response Professional Service

o   Fortigate Appliance Managed Service


The proposed contract will also provide for the renewal of various support maintenance agreements and licences which support the core infrastructure above: 


·       Managed Infrastructure Support (HCI)

·       Additional Node / Server & VMware License

·       Cisco Nexus Licenses

·       NetApp 3rd Party Support

·       Gold Maintenance Netscaler support


Lastly, for the proposed contract will also include provision for professional services to implement Sentinel security monitoring services. 


We have been using ANS as the incumbent provider for over 3 years, providing essential managed services for our core infrastructure including (not exhaustive) the design, implementation and support of our cloud footprint, Microsoft Azure and our remote access infrastructure, Always on VPN.


The proposed contract is intended to commence on 20 January 2023.


Funding for these services is available via the BCIS Infrastructure budget.

Decision type: Non-key

Decision status: Recommendations Approved

Notice of proposed decision first published: 20/01/2023

Decision due: 18 Jan 2023 by Director of Finance and Commercial Services

Lead director: Tony Kirkham

Department: Resources

Contact: Jon Rayner, ICT Service Delivery Manager Email:

Date agenda documents available: 20 January 2023