The purpose of the paper is to provide a general update on the Future Sheffield Transformation Programme, the next phase of the work and arrangements for delivery and implementation. The paper also sets out recommendations for the operating model and high level structure of the customer experience function as requested by S & R committee in July.
Decision type: Committee
Decision status: Recommendations Approved
Notice of proposed decision first published: 13/11/2024
Decision due: 20 Nov 2024 by Strategy and Resources Policy Committee
Lead director: Chief Operating Officer
Department: Strategic and Enabling Services
Contact: Catherine Mills Email: catherine.mills@sheffield.gov.uk.